a patient’s family.”
Diane leaned forward. “Then I’d like to see the complaint.”
Valerie’s smile remained fixed on her lips but never reached her eyes. “That’s confidential.”
The room seemed to tilt beneath Diane’s feet. “I have a right to respond.”
Valerie folded her hands calmly. “You can appeal if you want, but during the appeal you won’t be allowed on hospital property, and we won’t be providing references for future employment if you choose to make this difficult.”
The message landed exactly as intended: Stay quiet, or we’ll make sure you regret it. Ten minutes later, security escorted her to her locker. The guard avoided looking at her, as if embarrassment might spread by contact. Colleagues she had once trained suddenly seemed very interested in their computer screens.
Someone had already removed her name from the door.
Diane packed her life into a cardboard box—her stethoscope, a family photo, a pair of worn clogs decorated with cartoon bears the kids loved—and then sat in her aging Honda, crying until her throat burned. She wasn’t simply losing a job. She was losing the one place that had made the rest of her quiet, lonely house feel less empty.
When the tears finally stopped, she checked her account: $537 left. Rent was due in two weeks. And she had no idea how someone her age started over when employers preferred younger faces and simpler stories.
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